Privacy policy

Introduction & Effective Date

Effective Date: January 1, 2026

Pelican Point Retail LLC (“Company,” “we,” “us,” or “our”) operates the website pelicanpointx.us, a Print on Demand eCommerce platform specializing in custom bags and personalized accessories.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with:

  • General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA/CPRA)

  • CalOPPA

  • Children’s Online Privacy Protection Act (COPPA)

  • Digital Markets Act (DMA)

  • Applicable U.S. and international eCommerce regulations

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information You Provide

We may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party processors)

  • Uploaded designs or customization content

  • Order history

  • Customer service communications

2. Automatically Collected Information

When you visit pelicanpointx.us, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referral URLs

  • Pages viewed

  • Time spent on pages

  • Log data

3. Cookies & Tracking Technologies

We use:

  • Essential cookies

  • Performance cookies

  • Analytics cookies

  • Advertising pixels

  • Session cookies

  • Web beacons

Cookies help optimize the performance of our Print on Demand bag store and improve user experience.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve website functionality

  • Personalize shopping experience

  • Prevent fraud

  • Comply with legal obligations

  • Conduct marketing (with opt-out options)

We do not sell personal information to third parties.

How We Share Your Information

We may share information with:

1. Payment Processors

Secure third-party providers that handle credit card transactions.

2. Print Fulfillment Partners

Production facilities that manufacture and ship Print on Demand products.

3. Shipping Carriers

To deliver your orders.

4. Legal Authorities

When required by law, subpoena, or to protect rights and safety.

5. Analytics Providers

To improve website functionality and performance.

All third parties are required to maintain appropriate data protection standards.

Cookies & Tracking Technologies

You may control cookies through:

  • Browser settings

  • Cookie consent banner

  • Opt-out mechanisms

Disabling cookies may affect certain website functionality.

Your Rights (GDPR & CCPA Compliance)

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Opt-out of sale (we do not sell personal data)

  • Non-discrimination for exercising rights

To exercise your rights, contact: support@pelicanpointx.us

Data Security

We implement:

  • SSL encryption

  • Secure hosting infrastructure

  • Limited data access controls

  • Regular system monitoring

However, no online transmission is 100% secure.

Children’s Privacy (COPPA)

Our website is not directed toward children under 13. We do not knowingly collect data from children.

If we learn that a child has provided personal information, we will delete it promptly.

International Data Transfers

If you access our website outside the United States, your data may be transferred to and processed in the United States.

We implement appropriate safeguards for cross-border transfers where required.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a revised Effective Date.

Contact Us

Pelican Point Retail LLC
N516 Chilson Rd
Walworth, WI 53184
United States

Email: support@pelicanpointx.us
Phone: +1 262-648-2691