Return & Refund Policy

Eligibility

Returns accepted within 30 days for:

• Damaged items

• Incorrect items

• Manufacturing defects

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Non-Returnable Items

Because products are personalized and made to order, we do not accept returns for change of mind.

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Return Process

Email support@pelicanpointx.us with:

• Order number

• Photos

• Description of issue

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Refund Timeline

Approved refunds processed within 5–10 business days.

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Replacements

We may offer replacements instead of refunds where appropriate.

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Contact for Claims

Pelican Point Retail LLC
support@pelicanpointx.us
+1 262-648-2691